Hydro Flask Reviews
Based on 15 customer reviews and online research, hydroflask.com has a consumer rating of 1.9 out of 5 stars, indicating that most customers are not satisfied with Hydro Flask.
5 Stars(3)
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2 Stars(2)
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1 Star(10)
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How would you rate Hydro Flask?
Top Reviews
Very disappointed with Hydro Flask. I bought a water bottle of theirs and a wide mouth straw lid, within 2 weeks there was a piece of the lid missing causing it to leak. I emailed customer service and never received a response. After 3 months with no response I finally went to Dick's Sporting Goods and bought another straw mouth lid which once again lost the same piece and is leaking again. I am not only very disappointed with the product but also their costumer service. I expect more after paying so much. Would not recommend purchasing anything from them.
The company does not stand behind their product. I have purchased a few of their 40 oz flasks and one of them dropped and dented. Their response was to tell me the how great their product is and they won't replace it. do yourself a favor BUY CONTIGO PRODUCTS. They are quick to address your problem, very professional and friendly and don't give you lip service. I don't know why I was foolish enough to by a Hydro Flask
Customer Reviews (15)
I bought hydro flask to enjoy hot tea.
It did not work.
Tea never stayed warm for more than an hour.
A complete waste!
Bad. I remember ordering the white hydro flask. Had to wait 3 or 4 months. I cant believe I wasted money on this rubbish. DO NOT ORDER HERE! THEY GIVE OUT FAKE HYDROFLASKS! When the hydro flask finally came the packaging looked very dodgy. It was a Styrofoam box wrapped around with tape and it felt very light. I thought the hydro flask was never gonna come so I already ordered the same kind off of amazon. Had to compare. The hydro flask is just a white bottle with the logo on it. The handle didn't have the logo on it. They named their website hydroflask .com so people think that they are the real deal. And they stole pictures from the original hydroflask company. Don't order here. Fake website. Fake bottles. Frauds. Order it from amazon instead and don't waste 30 dollars here. This is not the real website its a FAKE ONE trying to impersonate hydroflask.
Nice bottle. I have enjoyed using this bottle for awhile and it works great for me.
Thanks for making a great product.
probably the best water bottle I've ever had my girlfriend got me one for valentines really amazing the only thing I would say is don't drop it it literally is so painful when you drop it lol
Customer service was actually really helpful. However, I’d expect them to be considering the first package they sent was just an empty box, there wasn’t a water bottle which I had ordered. They claim they’re sending a replacement, but even with my 2 day shipping they gave me, I have yet to get an update on the package after 6 days of waiting.
talked to a customer service rep--joan, so rude. she even advised me to cancel my order ( very bad for their business)
Shipped from chengdu,china covid19. We ordered a hydroflask thinking it was shipped from within the USA. The thing is being shipped directly from the center of communist china from a city called chengdu china. View this city on google maps. The tracking number leads us to china post where our cup is being held and delayed. We are afraid the cup may be infested with the covid19 virus they sent to us that killed millions of Americans. I don't want this cup now. I will burn the entire box with the cup inside if it ever gets here! Freaked out in Tampa, Florida USA.
Very disappointed with Hydro Flask. I bought a water bottle of theirs and a wide mouth straw lid, within 2 weeks there was a piece of the lid missing causing it to leak. I emailed customer service and never received a response. After 3 months with no response I finally went to Dick's Sporting Goods and bought another straw mouth lid which once again lost the same piece and is leaking again. I am not only very disappointed with the product but also their costumer service. I expect more after paying so much. Would not recommend purchasing anything from them.
SCAM!!! My order never arrives. I called, was on hold for 30 minutes with curt customer service woman (and I was nothing but kind). I had received and email that my Tote was shipped, but FedEx had no record of the tracking number. She stated it was 'lost' and said she would 2 day ship it. Well, its been well over 2 days. And, again, the tracking number sent seems bogus. I ordered from Hydroflask.com, so I assumed I'm not getting a fake company?? Still trying to get my money back at this point. NEVER ordering from them again.
Fraud! Theifs! Don't trust this company. They go by many names. Scam.
Please do not buy this flask if you want it to keep liquid hot. We bought two, they are not cheap but have used them twice now and water has not kept hot. We have not used them for cold liquid so cannot comment on this but don’t waste your money if you want hot tea or coffee. Ours are going back!
Stop - do not buy from this company. They steele your money and do not ship your order. Have waitet several weeks and have not received any information of dispatch - crooks !
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