Hydro Flask Reviews

Based on 15 customer reviews and online research, hydroflask.com has a consumer rating of 1.9 out of 5 stars, indicating that most customers are not satisfied with Hydro Flask.

1.9 / 5.0

15 Reviews

5 Stars(3)

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4 Stars(0)

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3 Stars(0)

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2 Stars(2)

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1 Star(10)

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How would you rate Hydro Flask?

Customer Reviews (15)

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Wesley Peterson
Posted on 05/31/2021
Do not buy

I bought hydro flask to enjoy hot tea.
It did not work.
Tea never stayed warm for more than an hour.
A complete waste!

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Guest
Posted on 03/23/2021
Don't order here. Fake website. Fake bottles. Frauds

Bad. I remember ordering the white hydro flask. Had to wait 3 or 4 months. I cant believe I wasted money on this rubbish. DO NOT ORDER HERE! THEY GIVE OUT FAKE HYDROFLASKS! When the hydro flask finally came the packaging looked very dodgy. It was a Styrofoam box wrapped around with tape and it felt very light. I thought the hydro flask was never gonna come so I already ordered the same kind off of amazon. Had to compare. The hydro flask is just a white bottle with the logo on it. The handle didn't have the logo on it. They named their website hydroflask .com so people think that they are the real deal. And they stole pictures from the original hydroflask company. Don't order here. Fake website. Fake bottles. Frauds. Order it from amazon instead and don't waste 30 dollars here. This is not the real website its a FAKE ONE trying to impersonate hydroflask.

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Isabella Horton
Posted on 03/18/2021
Nice bottle

Nice bottle. I have enjoyed using this bottle for awhile and it works great for me.
Thanks for making a great product.

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Natalie Sanchez
Posted on 02/23/2021
great water bottle

probably the best water bottle I've ever had my girlfriend got me one for valentines really amazing the only thing I would say is don't drop it it literally is so painful when you drop it lol

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Marian Bryant
Posted on 01/05/2021
Customer service was good, but the delivery was terrible.

Customer service was actually really helpful. However, I’d expect them to be considering the first package they sent was just an empty box, there wasn’t a water bottle which I had ordered. They claim they’re sending a replacement, but even with my 2 day shipping they gave me, I have yet to get an update on the package after 6 days of waiting.

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Lydia Mitchelle
Posted on 12/09/2020
talked to a customer service rep--joan

talked to a customer service rep--joan, so rude. she even advised me to cancel my order ( very bad for their business)

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Kelly Sutton
Posted on 12/09/2020
Shipped from chengdu,china covid19

Shipped from chengdu,china covid19. We ordered a hydroflask thinking it was shipped from within the USA. The thing is being shipped directly from the center of communist china from a city called chengdu china. View this city on google maps. The tracking number leads us to china post where our cup is being held and delayed. We are afraid the cup may be infested with the covid19 virus they sent to us that killed millions of Americans. I don't want this cup now. I will burn the entire box with the cup inside if it ever gets here! Freaked out in Tampa, Florida USA.

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Gina Andrews
Posted on 11/17/2020
Very disappointed with Hydro Flask

Very disappointed with Hydro Flask. I bought a water bottle of theirs and a wide mouth straw lid, within 2 weeks there was a piece of the lid missing causing it to leak. I emailed customer service and never received a response. After 3 months with no response I finally went to Dick's Sporting Goods and bought another straw mouth lid which once again lost the same piece and is leaking again. I am not only very disappointed with the product but also their costumer service. I expect more after paying so much. Would not recommend purchasing anything from them.

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Evan Bell
Posted on 10/21/2020
SCAM!!

SCAM!!! My order never arrives. I called, was on hold for 30 minutes with curt customer service woman (and I was nothing but kind). I had received and email that my Tote was shipped, but FedEx had no record of the tracking number. She stated it was 'lost' and said she would 2 day ship it. Well, its been well over 2 days. And, again, the tracking number sent seems bogus. I ordered from Hydroflask.com, so I assumed I'm not getting a fake company?? Still trying to get my money back at this point. NEVER ordering from them again.

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Aubree Graham
Posted on 09/23/2020
FRAUD SCAM THIEVES!

Fraud! Theifs! Don't trust this company. They go by many names. Scam.

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Alfredo Johnston
Posted on 08/30/2020
Please do not buy this flask if you…

Please do not buy this flask if you want it to keep liquid hot. We bought two, they are not cheap but have used them twice now and water has not kept hot. We have not used them for cold liquid so cannot comment on this but don’t waste your money if you want hot tea or coffee. Ours are going back!

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Walter Lynch
Posted on 08/25/2020
Stop - crooks !

Stop - do not buy from this company. They steele your money and do not ship your order. Have waitet several weeks and have not received any information of dispatch - crooks !

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